FAQ
1 WHO ARE WE?
Wandernana is a brand specializing in effective and sustainable weight loss without the yo-yo effect. We strive to address the various goals and challenges we face every day by offering 100% natural solutions! At very attractive prices, our priority is effectiveness!
2 Where are our products manufactured?
All our products are manufactured in French laboratories where safety and hygiene standards are respected. Committed to offering you quality treatments, we source plants from different countries, generally the source of the harvests. This is the case for "cherry stems" from Turkey or our "fat burner" from Argentina...
3 How do I know which treatments are right for me?
We invite you to visit the category corresponding to your objective in order to discover the products that will meet your expectations.
4 How to optimize results?
We strongly recommend combining your treatments with a healthy environment suited to your metabolism. A balanced diet and exercise regimen are essential for achieving your goals.
5 Where can we find our customer reviews?
You can find our Wandernana customers' full reviews directly on our Instagram page. Many customers have taken the time to share their feedback, opinions, and testimonials in the comments.
6 I am pregnant or breastfeeding, can I use your products?
Only the "cherry stems" are suitable for use during pregnancy and breastfeeding. Don't hesitate to ask your doctor before use.
7 Is payment secure?
Payment is 100% secure through our banking service provider. Our site only accepts credit card payments.
8 Do you deliver abroad?
We ship internationally without restrictions. However, shipping costs may be higher depending on the destination distance.
9 I have a problem with my purchase, where can I contact you?
Our customer service team is ready to answer all your questions directly by email: contact@wandernana.com. Don't forget to provide your 5-digit order number and/or the first and last name entered during your purchase.
10 I don't like the taste of my herbal teas, what should I do?
Tastes vary greatly from one customer to another. Many are pleasantly surprised by the taste of infusions, while others are less well-packaged. In this case, we recommend combining your herbal teas with lemon juice, mint leaves, cinnamon, or even fresh fruit.
11 Can I drink my herbal tea cold?
As long as the preparation method is perfectly followed, the temperature is of no importance.